Payment Terms

 

At DCLCAM, we aim to provide a clear, convenient, and reliable payment experience for our customers. These Payment Terms explain the payment methods available at checkout, pricing and taxes, payment authorization, transaction security, payment verification, and other payment-related conditions for purchases made through https://dclcam.shop/.

DCLCAM offers men's and women's sandals, clothing, accessories, and related products, primarily to customers in the United States.

By placing an order through our website, you agree to these Payment Terms and the other applicable policies published on our website.

1. Accepted Payment Methods

We accept the payment methods displayed and available at checkout.

Depending on availability, these methods may include credit cards, debit cards, digital wallets, and other payment services supported by Shopify and our payment providers.

The payment methods available for a particular order may vary depending on your location, device, transaction eligibility, and the payment services enabled on our website.

Please review the available options at checkout before completing your purchase.

Payment authorization is required before an order can proceed to processing and fulfillment.

We do not guarantee that every payment method will be available for every transaction. Payment availability may change based on the requirements of the relevant payment provider.

2. Currency, Pricing, and Taxes

Product prices and the applicable transaction currency will be displayed on our website or at checkout before you complete your purchase.

Your final order total may include:

• Product prices.

• Applicable shipping charges.

• Promotional discounts, where applicable.

• Sales tax or other applicable taxes, where required by law.

The final amount payable will be shown at checkout before you submit your order.

If your payment method is issued in a currency different from the transaction currency, your bank or payment provider may apply currency conversion rates or foreign transaction fees. These charges are determined by the relevant financial institution and are not controlled by DCLCAM.

We make reasonable efforts to ensure that product prices, discounts, and applicable charges are displayed accurately. If a material pricing error is identified, we may contact you to confirm the correct price or cancel the affected order, subject to applicable law. If payment has already been collected for a canceled order, an appropriate refund will be arranged in accordance with applicable law.

We do not knowingly advertise fabricated discounts or misleading original prices.

3. Payment Security and Data Protection

We take reasonable measures to help protect payment-related information and support secure transactions.

Payments made through our online store are processed through Shopify and/or the payment service providers available at checkout. The information collected and processed depends on the payment method selected and the relevant provider's procedures.

Payment providers may use security controls and fraud prevention measures to help protect payment transactions.

DCLCAM does not request that customers send full payment card details or security codes through ordinary email or other unsecured communication channels.

We handle personal information associated with purchases in accordance with our Privacy Policy and applicable data protection requirements.

Although reasonable safeguards may be used, no electronic transaction or data transmission can be guaranteed to be completely secure.

For further information about the handling of personal information, please review our Privacy Policy at https://dclcam.shop/.

4. Billing Verification and Fraud Prevention

To help protect our customers and prevent unauthorized transactions, we may review order and payment information for verification purposes.

We may delay, decline, or cancel an order where reasonably necessary and legally permitted, including when:

• Payment authorization is unsuccessful.

• Billing or contact information appears incomplete or inaccurate.

• A payment provider or security system identifies a potentially unauthorized or suspicious transaction.

• Additional verification is reasonably necessary to assess the validity of an order.

• We identify a material pricing, inventory, or technical error affecting the transaction.

If additional information is needed, we may contact you using the contact details provided with your order.

If we cannot complete or fulfill an order, we will notify you where reasonably possible. If payment has been collected for an order that we cancel, we will arrange an appropriate refund in accordance with applicable law.

We will not use payment verification procedures to misrepresent product availability, create false urgency, or make misleading claims about an order's status.

5. Payment Authorization and Processing

When you place an order, your selected payment method may be authorized or charged according to the payment method and checkout process.

Depending on your bank or payment provider, a temporary authorization hold may appear on your account before a transaction is finalized.

The timing of payment capture, authorization release, or refund posting may vary according to the payment method and the policies of the relevant financial institution.

If an order is canceled, any applicable authorization release or refund will be handled in accordance with the transaction status and applicable legal requirements.

Please note that the time required for a payment provider or financial institution to release funds or post a refund may differ from the time required for DCLCAM to initiate the relevant action.

6. Failed or Declined Payments

If your payment is declined or cannot be completed, please check that:

• Your payment details have been entered correctly.

• Your billing information is accurate.

• Your selected payment method is valid and supported at checkout.

• Sufficient funds or available credit are available, where applicable.

• Your bank or payment provider has not placed a restriction on the transaction.

If the problem continues, contact your bank or payment provider for further assistance, or select another available payment method at checkout.

Orders with unsuccessful payment authorization cannot proceed to fulfillment until the payment issue has been resolved.

If an order is not completed, please check your order status before attempting another payment to avoid accidental duplicate transactions.

7. Refunds and Payment Reversals

Eligible refunds are handled in accordance with our Return and Refund Policy, applicable order conditions, and applicable law.

Once a refund has been approved, we will initiate the refund within 7 business days, unless a different timeframe is required by applicable law.

Refunds will generally be returned to the original payment method unless otherwise agreed or required by law.

The time required for the refunded amount to appear in your account depends on your payment provider, bank, card issuer, or financial institution.

Shipping charges, return shipping costs, and other charges will be handled according to our published policies and applicable legal requirements.

If you believe a refund has been delayed or you have not received an expected refund, please contact us at info@dclcam.shop with your order number.

Nothing in these Payment Terms limits any refund rights or other remedies that cannot lawfully be excluded under applicable consumer protection laws.

8. Payment Questions and Disputes

If you believe you have been charged incorrectly, notice a potentially unauthorized transaction, or have questions about a payment, please contact us at info@dclcam.shop.

When contacting us, please provide your order number, the date of the transaction, and a description of the issue. Do not send your full payment card number, security code, password, or other sensitive authentication credentials by email.

We will review payment-related inquiries and make reasonable efforts to resolve legitimate billing concerns.

Where appropriate, we may work with Shopify or the relevant payment provider to investigate a transaction.

You retain any dispute, chargeback, or other rights available under the rules of your payment provider and applicable law. Contacting us first may help us investigate and resolve a billing issue, but it is not a condition for exercising any legal rights you may have.

9. Order Confirmation

After an order has been successfully submitted, an order confirmation email may be sent to the email address provided at checkout.

Please review the confirmation and check that your order details, contact information, and shipping address are accurate.

If you notice an error, contact us as soon as possible at info@dclcam.shop so that we can determine whether the requested correction is possible before the order is processed or dispatched.

We cannot guarantee that changes or cancellations will be possible once an order has entered processing or has been shipped.

If you do not receive an expected confirmation email, please check your spam or junk folder and review your order status before contacting customer support.

An order confirmation acknowledges receipt of your order and does not necessarily constitute final acceptance where additional verification or other legitimate order review is required.

10. Changes to These Payment Terms

We may update these Payment Terms from time to time to reflect changes in our payment services, checkout functionality, business operations, or applicable legal requirements.

When changes are made, the revised terms will be published on this page with an updated “Last Updated” date.

Changes will apply in accordance with the stated effective date and applicable law. Nothing in this section removes rights that customers have already acquired under applicable law.

We encourage customers to review these terms periodically.

11. Contact Information

If you have questions regarding payments, billing, transaction status, or payment-related concerns, please contact us:

Store Name: DCLCAM

Website: https://dclcam.shop/

Email: info@dclcam.shop

Phone: +1 403-323-8812

Business Address:

14 Hemlock Close
Fort Saskatchewan, AB T8L 0V9
Canada

We will make reasonable efforts to respond to payment-related inquiries in a timely manner.

These Payment Terms should be read together with our Terms of Service, Privacy Policy, Shipping Policy, and Return and Refund Policy. Nothing in these Payment Terms limits any rights or remedies available to consumers under applicable law.