Terms of Service

These Terms of Service govern use of dclcam.shop and purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms together with our applicable store policies.

1. Business Information

Website: https://dclcam.shop/
Email: info@dclcam.shop
Telephone: +1 905-861-6758
Address: 14 Hemlock Close, Fort Saskatchewan, AB T8L 0V9, Canada

2. Shopify Platform

Our online store is operated using Shopify.

Shopify provides technical ecommerce infrastructure, checkout functionality, and related services.

3. Use of Our Website

Customers agree to:

• Use the website lawfully
• Provide accurate information
• Avoid fraudulent activity
• Avoid unauthorised access
• Avoid interfering with website security
• Respect applicable intellectual property rights

4. Products

dclcam.shop sells accessories to customers in the United States.

We make reasonable efforts to provide accurate:

• Product descriptions
• Images
• Prices
• Variations
• Availability information

Minor differences may occur because of photography, screen settings, manufacturing variations, or other technical factors.

5. Product Availability

Products are subject to availability.

If an item becomes unavailable after an order is placed, we may cancel the affected item and provide an applicable refund.

6. Pricing

We make reasonable efforts to display accurate prices.

If a material pricing error occurs, we may contact the customer before fulfilment and provide appropriate options.

7. Orders

Submitting an order constitutes an offer to purchase the selected product.

Orders may be reviewed for:

• Product availability
• Payment verification
• Fraud prevention
• Address information
• Other reasonable fulfilment requirements

8. Payment

Customers must use payment methods available during checkout.

By submitting payment information, the customer confirms that they are authorised to use the selected method.

9. Shipping

Our standard delivery framework is:

Processing Time: 1–3 business days
Transit Time: 5–8 business days
Estimated Total Delivery: approximately 6–11 business days

Shipping costs and available methods will be displayed during checkout.

10. Returns and Refunds

Eligible returns may be requested within:

30 business days after delivery.

Approved refunds are normally issued to the original payment method within:

7 business days after approval.

11. Customer Accounts

Customers are responsible for maintaining the confidentiality of their account credentials where customer accounts are available.

12. Prohibited Conduct

Customers must not:

• Commit fraud
• Submit false information
• Introduce malicious software
• Attempt unauthorised access
• Disrupt website operation
• Infringe intellectual property rights
• Misuse payment systems

13. Intellectual Property

Website content may be protected by copyright, trademark, design, or other intellectual property laws.

Unauthorised commercial use may be prohibited.

14. Third-Party Services

Certain functions may be provided by Shopify, payment providers, delivery providers, or other third parties.

These providers may operate under their own terms and privacy policies.

15. Privacy

Personal information is handled in accordance with our Privacy Policy.

16. Website Availability

We do not guarantee uninterrupted website access.

Technical problems, maintenance, or third-party service interruptions may temporarily affect availability.

17. Limitation of Liability

To the extent permitted by applicable law, liability may be limited for indirect or consequential losses arising from website use.

Nothing in these Terms excludes liability that cannot legally be excluded.

18. Consumer Rights

Nothing in these Terms overrides mandatory consumer protections.

19. Governing Law

These Terms are governed by applicable laws of Alberta and applicable federal laws of Canada, subject to mandatory consumer protection rights that may apply to customers in their jurisdiction.

20. Changes to These Terms

We may update these Terms when reasonably necessary.

The latest version will be published on our website.

21. Contact Us

dclcam.shop
Email: info@dclcam.shop
Telephone: +1 905-861-6758
Address: 14 Hemlock Close, Fort Saskatchewan, AB T8L 0V9, Canada